Frequently Asked Questions

What is included with my order?

Thank you for choosing Golden Serenity Candle & Co.! Here’s what you can expect when your package arrives:

  • Your hand-poured candle(s) or wax melt(s), carefully crafted in small batches for quality and freshness

  • A beautifully designed label featuring Cali’s paw print — a symbol of our commitment to clean, pet-safe ingredients

  • Thoughtful packaging to ensure your order arrives safely and ready to bring calm and warmth to your space

  • A little note of gratitude from us — because you’re part of the Golden Serenity family now!

Each item is made with love and attention to detail, so you can enjoy a serene experience from the moment you open your box.

How are my candles shipped?

We carefully package each candle to ensure it arrives safe, sound, and ready to light up your space. Your order will be:

  • Securely wrapped with protective materials to prevent damage during transit

  • Shipped in sturdy, eco-friendly boxes designed to keep your candles snug and intact

  • Dispatched promptly — most orders ship within 1-3 business days

We use trusted carriers to deliver your package right to your doorstep, and you’ll receive a tracking number so you can follow your candle’s journey every step of the way.

If you have any questions about your shipment, feel free to reach out — we’re here to help!

How to get the most out of my candle?

We want your Golden Serenity candle to burn beautifully and safely every time — that’s why each order comes with a candle care card packed with easy tips and tricks to help you enjoy your candle to the fullest.

Inside, you’ll find guidance on:
• The perfect first burn to create an even wax pool
• How long to burn your candle each time for best performance
• Tips on trimming the wood wick to keep that soothing crackle
• Safety reminders to keep your space serene and worry-free

Following these simple steps ensures a longer-lasting, cleaner burn — so you can soak in the calming ambiance again and again.

Keep your care card handy and don’t hesitate to reach out if you have any questions. We’re here to make your experience as warm and glowing as possible!

How to repurpose my candle jar?

Once your Golden Serenity candle has burned down, don’t toss that beautiful jar! It’s perfect for giving new life as a stylish and sustainable home accessory. Here are some ideas:

  • Use it as a mini planter for succulents or small herbs

  • Store cotton swabs, makeup brushes, or office supplies

  • Create a charming vase for fresh or dried flowers

  • Organize your keys, jewelry, or loose change

  • Or simply enjoy it as a decorative piece that brings warmth and style to any room

Before repurposing, be sure to clean the jar thoroughly by soaking it in warm soapy water to remove any leftover wax and wick.

Sustainability and serenity go hand in hand — we love that your candle’s glow can live on in so many ways!